Impressum

resør electronics
Aleksandar Jovicic, Einzelunternehmer
Sonnenallee 158, 12059 Berlin, Germany

E-Mail: info@resorelectronics.com

Ust. ID: DE343181533
VAT: 16/367/03248

Resør Electronics is not responsible for the contents of further pages, e.g. via the links to Facebook, Twitter, Youtube, or others.
Resør Electronics is only responsible for the content published on our own site (https://resorelectronics.com).

On product photos or demo videos of our products, branded products of third parties such as Technics, Pioneer, Ortofon, or other brand names and logos may be visible. We are in no way associated with these brands, all logos and rights belong to the respective owner.

 General terms and conditions

These terms and conditions are part of all legal transactions between my company and the respective customers, in particular all contracts directed at services and deliveries. They therefore also apply to all future business relationships, even if they are not expressly agreed again. They also apply if the customer, especially when placing an order, refers to his own terms and conditions, unless these have been expressly agreed.

1. Warranty for repairs and liability

The warranty period for all products purchased from us is 3 years from the date of shipment.
For any repairs, the customer must provide us with a reasonable time to repair the damage. This time is determined by the type and scope of the work required and the delivery time of the parts needed for this, if not in stock.

Excluded from any warranty are; Defects caused by damage, incorrect connection, or incorrect operation by the customer; damage caused by force majeure, e.g. lightning; defects caused by wear and tear due to overloading of mechanical or electromechanical parts caused by improper use or defects caused by contamination; damage caused by extraordinary mechanical, chemical or atmospheric influences such as comet impacts.

All our shipments are insured by the respective parcel service provider. If any damage occurred during the shipping time, the customer undertakes to help in the clarification, if necessary. If a package is already delivered with external damage, please open the package directly in front of the eyes of the parcel service provider, if possible - or refuse to accept. Shipping damage must be reported to us immediately - please never try to repair the damage yourself.

2. Reservation of ownership  

All our products are - build to order - and are custom made for the customer. After the order is placed, a deposit is required from the customer. Only after receiving this, we start to process the order. The ordered item remains the property of resør electronics until full payment is received.

3. Warranty
We guarantee that each and every DJ mixer that comes out of our workshop is of outstanding quality. That is why we offer a 3-year warranty for repairs or replacements in case of faulty products or deviations from the advertised specifications. Even beyond the 3-year warranty, we are more than happy to provide support, service, and replacement parts.


4. Cancellations
Purchases may be returned during a 14-day cooling-off period. To exercise this right, simply send us an email within the 14-day timeframe. You may return the purchase for any reason at all. Please note: Given the personalized nature of our product DJ mixers, the 14-day cooling-off period does not apply to custom units.

Customers are encouraged to thoroughly inspect their purchases upon receipt and contact our customer service team promptly for any concerns.

Collection, processing, and use of personal data
The protection of your data is very important to us. To visit our online store, you do not have to enter any data. We only store anonymized access data without personal references, such as the name of your internet service provider, the page from which you visit us, or the name of the requested file. Cookies may be used to collect data, but these also collect and store data exclusively in anonymous or pseudonymous form and do not allow any conclusions to be drawn about your person.

We only collect personal data if you voluntarily provide it to us in the course of the ordering process, when opening a customer account or when registering for our newsletter. We use the collected data exclusively for the execution of the contract. After complete processing of the contract, your data will be blocked and deleted after the expiration of the tax and commercial regulations, unless you have expressly agreed to further use of data. If you register for our monthly newsletter with your email address, we will use your email address for our own advertising purposes until you unsubscribe from the newsletter.

Data security
Your personal data is safe with us! They are encrypted by SSL and transmitted to us. Our websites are protected by technical measures against damage, destruction, unauthorized access.

Right of information & revocation
You will receive information about your data stored with us free of charge at any time without giving reasons. You can have your data collected by us blocked, corrected, or deleted at any time. You can revoke your consent to the collection and use of your data at any time without giving reasons. To do so, please contact: info@resorelectronics.com.

(1) For the execution of sales contracts (initiation, conclusion, processing, warranties, and reversal), for our services, technical administration, our own marketing purposes and to ensure the existing correspondence between you and us, we collect personal data for the ordering process as well as for opening a customer account, which include in detail: Name, contact data, payment data, eMail, telephone number. A transfer of their data can be made in principle to several companies, as far as this is necessary for the processing of our contractual relationship, in particular in the following cases:

a) A transfer always takes place for the purpose of delivery to the shipping company commissioned by us for this purpose. The transfer includes only such data that are necessary for the delivery of the goods.
b) If payment services are used for the payment process (e.g. Paypal, Visa, Mastercard...), your data will be passed on to the payment intermediaries used. The same applies with regard to the credit institutions commissioned with the payment.
c) In the event of payment problems, a claim may be assigned to a collection agency. In addition, information may be sent to credit agencies. The disclosure of the personal data required for this purpose shall be governed by the explanations on Bonity-Checking.

The data passed on may be used by the service providers exclusively for the purpose of passing it on.

(2) Beyond this, your personal data will not be passed on to third parties unless we are legally obliged to do so or you have given us your prior consent.

(3) Personal data that you provide to us for the purpose of processing orders may be stored for up to 10 years for reasons of commercial and tax law.

(4) Your personal data is safe with us! They are encrypted by SSL and transmitted to us. Our websites are protected by technical measures against damage, destruction, unauthorized access.

(5) You will receive free information about your data stored by us at any time without giving reasons. You can at any time block, correct, or delete your data collected by us. You can revoke your consent to the collection and use of your data at any time without giving reasons. To do so, please contact: info@resorelectronics.com

(6) Without the consent of the customer, the provider will not use the data of the customer for purposes of advertising, market, or opinion research.